FAQ

How can I get in touch with you?

Please email us at 52homeathome@gmail.com if you have any questions about your order and we'll do our best (as long as the baby takes a nap!) to get back to you right away.

What is the turn around time for my order?

For custom orders you will receive a personalized comp within 3-5 business days of your order. We will ship your order within 7 to 10 business days of receiving your approval. All other 52home product orders ship within 7 to 10 business days. Wood signs ship in 4 weeks. For order updates or information simply contact us at 52homeathome@gmail.com.

What are your shipping options?

We have a variety of shipping options with UPS and USPS that you can choose from at checkout. Please inquire about international shipping.

What is your return policy?

Our goal with 52home@home is to bring a smile to your face. So if you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 45 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Please contact us at 52homeathome@gmail.com to process your return.

What is your privacy policy?   

52home@home is committed to respecting your privacy. We use the information we collect about you to process orders to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party.

In addition, when you place an order with 52home@home your personal information and credit card information are safe. From time to time we may send you our newsletter updating you on our new products. If you do not wish to receive these emails, let us know and we’ll remove you from our list.
 
What materials are used for the finished product?
 
Only the best for you! All photos will be printed by a professional lab on archive quality, acid-free paper. Found letter posters are printed on metallic paper which has a glossy finish and delivers rich, vibrant colors. All other photos have a high-quality, lustre finish. Framed pictures include custom cut, crisp, white mats and black, solid wood frames. Please note: 10"x20", 16"x20", and 20"x24 frames include styrene instead of glass cover. All other frames come with glass.